Terms and Conditions

Please read this section carefully as it is legally binding on you. Your use of the Disability Equipment Service (DES) website means you accept these Terms and Conditions as at the date of your first use of this website.


“DES” refers to Disability Equipment Service.

“Website” means www.disabilityequipmentservice.co.uk.

“Material” means any information, text, graphics, data, links, programming code or other material published, contained or available on our website.

“You”, “your” and “yours” means the person(s) accessing our website.

“We”, “us” and “our” means DES.

You may access, view and download copies of material contained in our website as long as you comply with these Terms and Conditions and:

  • you use the material for information purposes and for your non-commercial, personal use only;

  • all copyright, trade mark and other proprietary notices are kept on the material; and

  • you do not modify, reproduce, display or distribute the material or perform the material for any public use unless you have written permission from DES.

Material on our website

Material on our website is mainly generated by organisations and members of the public listing items for sale or wanted. We do not make any warranties or representations as to its accuracy or reliability.

We endeavour to ensure that information on our website does not contain typographical or other errors or be out of date. However, due to organisations and individuals listing their own items, we are unable to monitor this all the time. We make no commitment to update such information.

We give no endorsements, warranties, conditions, guarantees or representations, express or implied, as to the content of the listings of disability equipment included in our site, including, but not limited to, the ownership, quality, authenticity of any photographs, compliance with description or fitness for purpose of any such disability equipment.

We may make changes to the material on our website at any time without notice.

Regular Lister’s Area / Registration

If you sign up to become a Regular Lister of our website, you are responsible for keeping your user name and password confidential and for limiting access to your computer to prevent unauthorised use of your sign in details. If you have any reason to believe that your sign in details have become known to or used by someone else, you must let us know immediately.

In order for us to comply with Data Protection Regulations, you must keep your personal details up to date at all times. You can update your details via the ‘edit my profile’ page in the Regular Lister’s Area.

Further information about how we store data can be found in our privacy policy.

We have the right to block your access, remove or edit any of your content at our discretion.

Behaviour and Site Etiquette

You must not, under any circumstances, use the website for:

  • Causing, or being likely to cause, disruption to the website or access to the website

  • Fraudulent purposes or in connection with a criminal offence or other illegal activity

  • Sending, using or re-using material which is deemed illegal, offensive, abusive, indecent, defamatory, obscene or menacing

  • is in breach of copyright, trademark, confidence, privacy or any other right

  • is detrimental to third parties

  • consists or contains known software viruses, Trojans or spyware

Offensive Material

We endeavour to ensure that all content of our site contains no offensive or defamatory language or any inappropriate images however, if you do find any content that you deem to be so, then please notify us by using the ‘Report this Item’ link in the listings preview window.

Once we’ve been notified of such content, we will review and, if needed, remove or edit the content at our discretion.

We take no responsibility for any offensive or defamatory language or inappropriate images used on our site.


Nothing contained in the website is intended to constitute professional advice for medical diagnosis or treatment.

Nothing contained in the website is intended to advocate or recommend the purchase of any product or use of any service or to endorse or guarantee the credentials or appropriateness of any health care or service provider.

You are strongly advised to consult with an appropriate professional for specific advice tailored to your situation.

Where we provide links to other websites, we do so for information purposes only.

We are not responsible for the content or accessibility of any other websites or pages linking to or from our website or social media accounts such as Facebook or Twitter.

If you choose to follow links to other websites you do so at your own risk. It is your responsibility to take all protective measures to guard against viruses or other destructive elements.

External websites that we link to from our website or that we link to via social media may not be fully accessible.

Service Access

Whilst we try to ensure the availability of our website, we shall not be liable if for any reason our website is unavailable at any time or for any period.

Access to our website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.


Neither we nor any other party involved in creating, producing, maintaining or delivering the website for any amount or kind of loss or damage (including without limitation, any direct, indirect, punitive or consequential loss or damage) or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence, contract or otherwise) in connection with your use, inability to use or the results of use of the website, any websites linked to the website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the website or your downloading of any material from the website or any websites linked to the website.

Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977), fraud, or misrepresentation as to a fundamental matter.

If your use of the website results in the need for servicing, repair or correction of your equipment, software or data, you assume all costs of this.

Guidelines for linking from other websites

We welcome relevant links from other websites to our website. No specific permission is needed to do this, as long as links to content within our website clearly acknowledge the main website, and links are made direct to the website, rather than the content being ‘framed’ within the external website.

If you use any of our web pages (in full or in part) in any documentation or report, we would appreciate appropriate recognition of the origin (that is, to DES) be documented, together with a link to our home page.

When linking from your website you must not imply that DES is endorsing your website, or your products or services. We reserve the right to request that any link be removed.

Governing Law

These Terms and Conditions shall be governed by the laws of England and any dispute arising from these Terms and Conditions or your use of the website shall be subject to the exclusive jurisdiction of the English courts.

Changes to the Terms and Conditions

We reserve the right to change these Terms and Conditions at any time. Please check back regularly as the amended Terms and Conditions will apply to your continued use of our website.

Limitation of liability

We shall not be liable, in any circumstances, for any loss of actual or potential profits, revenue, income, business or goodwill arising as a result of or in connection with this website or any information, product or service appearing on this website at any time.

We shall not be liable for any indirect or consequential loss arising as a result of or in connection with this website or any information, product or service appearing on this website at any time.

In the unlikely event of you suffering any loss or damage because of your use of this website our total liability is limited to the amount paid by you to us, if any, for accessing this website.